Customer Returns

We attempt to Guarantee all goods purchased from this web site. Any goods purchased that are unused and still in the original packaging may be returned for a full refund, no refund for post and packing charges will be made unless goods are faulty. All returns are to made at the customers own risk, so we advise you use a reputable recorded delivery service.

If you are not happy with your purchase for any reason then please inform us within 7 days and we will exchange items or refund your payment.


Your dispute or complaint will be acknowledged within 5 working days and we will aim to resolve it within 10 working days.

If you need to reach us, please email to, alternatively you can call on 0208 004 5522 or write to us at iNet Group Ltd, 11 Easter Park, Ferry Lane South,Rainham, RM13 9BP

Please clearly identify you order by referencing the order number at the top of your invoice in any correspondence.

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